Overview
This Refund and Returns Policy outlines how purchases, access, and refunds are handled on the Spirit of Moon website. Spirit of Moon provides digital products designed for spa professionals, wellness practitioners, and holistic business owners. These products include healing modality guides, ritual design frameworks, practitioner resources, marketing blueprints, and space design guides. All products are delivered digitally, and no physical items are shipped.
Digital Product Nature
All products available on Spirit of Moon are intangible digital goods delivered through instant access or download. Once a purchase is completed, the product is considered delivered. Due to the nature of digital content, products cannot be returned once accessed or downloaded.
No Refund Policy
All sales are final. Spirit of Moon does not offer refunds, exchanges, or cancellations after purchase. This policy is in place because digital products cannot be “returned” in the same way as physical goods once they have been accessed.
Purchase Responsibility
By purchasing from Spirit of Moon, you agree to review product descriptions carefully before completing your order. Each product includes detailed information about its purpose, contents, and intended use to help you make an informed decision.
Duplicate Purchases
In the event of an accidental duplicate purchase of the same product, a review may be conducted. If verified, appropriate action may be taken at the sole discretion of Spirit of Moon.
Access Issues
If you experience difficulty accessing your purchased product, ensure that your device, internet connection, and software are compatible with standard digital file formats. Access issues related to technical limitations on the user’s side do not qualify for refunds.
Policy Acceptance
By purchasing any product from Spirit of Moon, you acknowledge and agree to this Refund and Returns Policy. It is your responsibility to review this policy prior to completing a purchase.